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Indonesia’s second-largest airport sits eight miles from Denpasar and just over two miles from Kuta Beach. It is officially known as Ngurah Rai International Airport and is the main entry point of Bali and its attractions. Local buses operate between the airport and Kuta, while shuttle buses can also be arranged. Taxis are plentiful, yet the best way to access the city and other locations in Bali is with car rental in Bali Airport, with Kuta a 15-minute drive to the north and Denpasar a 35-minute drive to the northeast.
Who to Book With
International firms such as Avis, Europcar and Hertz have a presence at the airport, along with Indonesian firms Serasi Autoraya Rent Car and Indo Trans Astri Rent Car. These agents have counters in both terminals though vehicles are collected from the car park.
Need to Know Essentials
You will need to show the following documents at vehicle collection:
- Your UK driver’s licence (both parts)
- An International Driving Permit
- Booking confirmation
- The credit card used when making the booking
Driving
Parking restrictions are not strictly enforced though tickets may be issued for parking in a restricted area. There are no parking metres so it is difficult to know where drivers can and can’t park, but parking touts who help motorists to park legally for a nominal fee are commonplace. Petrol stations are plentiful and pumps are operated by attendants who accept cash as payment. Check that the metre is set to zero before the attendant starts the pump. It is mandatory to carry a warning triangle, a florescent jacket and a fire extinguisher in your vehicle. Signage is poor outside of major cities and traffic lights are rare.
See our guide to Indonesia for additional tips on driving here.
For quick access from the airport to Denpasar, Kuta or any other location in Bali, arriving passengers can self-drive. Cheap local buses take longer and do not run directly from the airport, while faster charter buses do but are more expensive. Taxis are readily available to take passengers to any destination on the island.
Taxis
Tickets for taxis can be purchased at the taxi counter outside of the Arrivals hall. The ticket counter opens at 08:00 and closes after the last arrival.
Taxi prices:
Bali Airport to Kuta city centre is about £3
Bali Airport to Denpasar city centre is about £5
Bali Airport to Nusa Dua is about £6
Bali Airport to Ubud is about £12
Buses
There are plans in action for local Trans Sarbagita buses to take passengers from the airport to Denpasar. In the meantime, passengers can walk to the street and flag down a local minivan (bemo). These vehicles usually terminate in Kuta and a one-way journey costs around £0.30. From here, Perama Tour buses take passengers to Ubud, Sanur, Lovina and Padang Bai.
Terminals
The two terminals at Bali Airport are connected by a covered walkway. The Domestic Terminal is the smaller terminal, having three gates and handling over 1.3 million passengers annually, while the International Terminal has 17 gates and serves nearly five million passengers each year. The International Terminal operates flights to East Asian, Southeast Asian, European and Australian destinations, as well as seasonal services to New Zealand and Russia.
Parking
The car park has 961 spaces for cars, 89 spaces for buses and 711 spaces for motorbikes. Prices are around £0.20 for one hour, £1 for five to 12 hours and £2 for a day.
Wi-Fi
Wireless internet service is not available at the airport. There is an internet café located on the second floor of the International Terminal, opposite Gate 9.
Information Services
There are information counters in the Baggage Claim area on the first floor of the Domestic Terminal and in the Check-in area on the first floor of the International Terminal.
Useful Numbers
Main Switch Board: +62 361 935 1011
Accessibility
Assistance is provided to passengers with reduced mobility directly through their airline. Upon arrival, go to your airline check-in counter or to an information desk for assistance.
Restaurants and Bars
Both terminals have a number of eateries serving up both Indonesian cuisine and western food. Fast-food counters such as KFC and Dunkin Donuts can be found in the Domestic Terminal, while McDonald’s is present in the International Terminal. Both terminals have coffee shops and full-service restaurants.
VIP Lounges
Domestic Terminal:
Uluwatu Lounge
Prada Lounge
HSBC Lounge
Mandiri Priority Lounge
Mandala Lounge
Garuda Lounge
International Terminal:
Prada Lounge
Dewa Lounge
Prada Priority Lounge
JAS Lounge
Money and ATMs
ATMs are available in the Domestic Terminal in the Baggage Claim and Check-in areas, while in the International Terminal, ATMs can be found in the Baggage Claim area. Currency exchange facilities are located near Gate 15 in the Domestic Terminal and in the International Terminal’s Baggage Claim area as well as near Gate 5.
Shopping
Shopping is available in both terminals, and everything from chocolate to local handicrafts can be had. Duty-free alcohol, tobacco, cosmetics and perfume are available in the International Terminal on the second floor at Duty-Free IDP and Plaza Bali Duty Free. Local handicrafts can be picked up at Batik Keris (Domestic Terminal) and Alit Mas (International Terminal), while local art can be purchased in both terminals at branches of Art Shop. There are also plenty of souvenir shops in both terminals. Well-known brands such as Rip Curl and Polo can be found in the Domestic Terminal, while local boutiques are found in the International Terminal.
The following questions and answers are a selection of the most popular questions. If you do not find the answer to your question, have a look at the Frequently Asked Questions page or contact us.