Is Carrentals.co.uk the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

In general, our rates are all-inclusive. Should there be any additional costs, our booking department will get in touch with you before issuing the invoice. Should you object, you can always cancel your reservation with no obligations attached (at least 48 hours in advance).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

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21-06-2026

Excellent

19-06-2026

This was our first experience

This was our first experience with Carrentals and overall it was very good and ultimately we would be pleased to use Carrentals again. There was a couple of niggles. On our booking paperwork it showed a little logo of a car with the work Easy under it. We were looking for a company called Easy before realising ECH meant Easy Car Hire. Especially when you just turn up, with the first experience of a new provider, this was a bit daunting not finding the company you had already paid money to!

Very easy booking with carrrentals

Good. Very easy. Like the

Good. Very easy. Like the worry free option.

18-06-2026

Website was clear and easy

Website was clear and easy to use

Very good no issue

16-06-2026

No issues.

All good except the above

All good except the above comment

15-06-2026

Very easy website

good

14-06-2026

Very easy !

13-06-2026

12-06-2026

Very easy and good prices

Very easy and good prices.

Very easy 2nd time using

Very easy 2nd time using will use again

11-06-2026

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