Is Carrentals.co.uk the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

In general, our rates are all-inclusive. Should there be any additional costs, our booking department will get in touch with you before issuing the invoice. Should you object, you can always cancel your reservation with no obligations attached (at least 48 hours in advance).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

Cheapest Car Hire Prices Found With One Search

21-04-2025

Good

18-04-2025

A good experience, competitive choice

A good experience, competitive choice and pricing - smooth transaction and process.

Booking good but car supplied

Booking good but car supplied was worst car I have driven in over 30 years.

15-04-2025

As always good, which is

As always good, which is why I use you.

13-04-2025

Very straight forward

12-04-2025

Easy access and clear information

Easy access and clear information thanks

Very good

11-04-2025

Very easy

Generally good, but I feel

Generally good, but I feel that Carrentals should have absorbed the upgrade fee and also because you would not offer a full refund when you could not provide the service (ie: The car). In summary I will reconsider booking with you.

07-04-2025

Very good as as always

No problem

05-04-2025

Very good. Clear info. Highly

Very good. Clear info. Highly recommended.

29-03-2025

Very helpful, particularly as we

Very helpful, particularly as we had to cancel our original booking because of the fire which closed Heathrow that day

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